Procurement Services RFP
Northpointe Inc. d/b/a Equivant- LPA-202002 Amendment 1
Support Services
Software Development
Software Maintenance
Corrective Hot Patches
Software Updates
Software Releases
Bug Fixes
Security Patches
Service Requests
Technical Assistance
Data Quality Assurance
Organizational Chart
Support Levels
Service Availability
Responsiveness
Single Point Of Contact
Problem Resolution
Escalation Process