Digital Courts Operations Manager

Overview

The Information Technology office is accepting applications for a Manager position to join the Digital Courts Operations unit.

With limited oversight, the Manager position is responsible for providing technical and program management leadership for teams supporting critical applications. This includes oversight of design and development initiatives, adherence to architectural best practices, testing, business process reengineering, deployments, onboarding, and communication with program partners. The role also encompasses managing day-to-day operational support for Judicial Council and Court systems, including but not limited to:
•    Web Services
•    Digital Accessibility Services
•    Digital Language Services
•    SharePoint Services
•    Self-Represented Litigant E-Services

Additional responsibilities include relationship management and collaboration with internal JCIT departments, other Judicial Council divisions, trial courts, justice partners, and external vendors. The position requires expertise in budget management, personnel management, preparation of Budget Change Proposals, and negotiation of vendor agreements.

The Judicial Council
The Judicial Council of California is the policy setting body for the state court system and has constitutionally conferred statewide rule-making authority. This authority includes developing, advocating for, and allocating the judicial branch budget. A majority of Council members are California state justices and judges; however, the Council also includes lawyers, legislators, and court administrators.

By enhancing its role as a leadership, knowledge, and service resource for the judicial branch, the Judicial Council’s staff organization seeks to continue to evolve as one of California’s most dynamic public service entities, focused on improving access to justice for all Californians by innovating and responding to the changing needs of the courts and the public. As a government body charged with improving the statewide administration of justice, the Judicial Council has multiple offices with diverse responsibilities relating to court policy and operations. As employees of the council, every member of staff should view and approach their work as one Judicial Council with a public service mission that is greater than the sum of its parts.

The Judicial Council strives for work life balance and includes substantial vacation and holiday time. In addition, we offer an excellent benefits package including pension, medical, dental, and vision coverage, flexible spending, up to $130 per month reimbursement for qualifying commuting costs, student loan forgiveness as part of Public Service Loan Forgiveness (PSLF), and retirement savings plans. In San Francisco, the office is only a 7-minute walk from the downtown Civic Center BART station. In Sacramento, the office is located minutes from downtown, just north of Discovery Park.

The Judicial Council offers hybrid work arrangements for many positions. The successful candidate will be expected to work in person at the Judicial Council’s San Francisco or Sacramento office at least two days per week, based on their office leader’s direction, and reside in the areas surrounding these locations. To be eligible for Judicial Council employment and participation in the Judicial Council’s Hybrid Work Program, a prospective or current employee’s primary residence/remote work location must be in the State of California and within a 150-mile driving radius of their assigned reporting location.

Responsibilities

•    Provide oversight for the development and administration of strategic plans, goals, policies, and tactical work plans for Court Management Services Area.
•    Provide management directions to the Court Application Services team.
•    Provide oversight for the development and administration of strategic plans, goals, policies, and tactical work plans for Court and Judicial Council Web Services.
•    Responsible for the oversight of assigned program budgets, development of Request for Proposals, and development of Budget Change Proposals.
•    Provide oversight for Web Services and Systems Roadmaps
•    Supervisory duties

Qualifications

Bachelor’s degree and five (5) years of professional-level analytical or managerial experience in assigned function, including, but not limited to, program analysis, development, implementation, research, and advising, including at least two (2) years of supervisory experience.

An additional four (4) years of professional experience in the assigned function may substitute for the bachelor’s degree. Or, additional directly related experience and/or education may be substituted on a year-for-year basis.

OR

Master’s degree in a directly related field for the assigned discipline, and two (2) years of professional-level analytical or managerial experience in assigned function, including, but not limited to, program analysis, development, implementation, research, and advising, including at least two (2) years of supervisory experience.

Other Information

Please note, if you are selected for hire, verification of employment authorization to work in the United States will be required.

How To Apply

This position requires the submission of our official application, responses to the supplemental questions, and a resume. To ensure consideration of your application for the earliest round of interviews, please apply by 5PM on May 8, 2026.

To complete the online application, please click the Apply for Job button.

The Judicial Council provides reasonable accommodation to applicants with disabilities who request such accommodation. Reasonable accommodation needs should be requested through Human Resources at (415) 865-4260. Telecommunications Relay Service (TRS) is available by dialing 711. Once connected, provide the relay operator with the number for Human Resources: 415-865-4260.

Pay and Benefits

$9,911 - $14,868 per month

Please note due to statewide fiscal conditions, the posted salary range is subject to a temporary 3% reduction. In exchange for this reduction, judicial branch employees accrue an additional 5 hours of paid personal leave per month through June 30, 2027.

Some highlights of our benefits package include:
•    Health/Dental/Vision benefits program
•    14 paid holidays per calendar year
•    Choice of Annual Leave or Sick/Vacation Leave
•    1 personal holiday per year
•    Up to $130 per month reimbursement for qualifying commuting costs
•    CalPERS Retirement Plan
•    401(k) and 457 deferred compensation plans
•    Employee Assistance Program
•    Basic Life and AD&D Insurance
•    FlexElect Program
•    Pretax Parking
•    Long Term Disability Program (employee paid/optional)
•    Group Legal Plan (employee paid/optional)
•    Public Service Loan Forgiveness (PSLF) eligibility

Equal Employment Opportunity

The Judicial Council of California Is an Equal Opportunity Employer.

Supplemental Questions

To better assess the qualifications of each applicant, we will review your responses to the following questions. Please indicate for which employer you performed these functions. Your answers should not exceed a total of three pages.

1.    In what ways do you guarantee that digital court web services are accessible to all users, including individuals with disabilities? Please illustrate your approach with examples from projects or programs you have supervised or managed.
2.    What measures do you implement to uphold compliance with government regulations and standards in the delivery of web services? Share relevant examples drawn from your experience managing or overseeing specific initiatives.