User-Testing and Designing Court Forms

Description

The Judicial Council of California (JCC), chaired by the Chief Justice of California, is the policy-making body for the California court system. The California Constitution directs the JCC to improve the administration of justice by surveying judicial business and recommending improvements to the courts; and adopting rules for court administration.

The JCC creates court forms for statewide use in California. Currently there are over 1,300 fillable JCC forms available for use. Self-represented litigants often rely on these forms throughout their court case. It is important that JCC forms are legally accurate, easy to understand and easy to use. This project will focus on JCC court forms used in cases involving governmental child support, including user-testing court forms and developing new prototypes.

In order to increase access to justice for self-represented litigants, prototypes of court forms should be designed with the following characteristics: they allow self-represented litigants to fill them out accurately and completely, they are respectful and fair, they reduce visits to the court, they reduce court clerk time spent reviewing and correcting forms, and they provide comprehensive and legally required information to courts in a uniform format that is easily understood by all court users.

The JCC intends to award one (1) Agreement with the initial term of approximately twelve (12) months estimated to be performed by the Proposer from May 30, 2023 through May 31, 2024.

Questions should be directed to solicitations@jud.ca.gov and must be received no later than 1:00 PM Pacific Time, May 5, 2023.

Proposals must be received by the Judicial Council no later than 1:00 PM, Pacific Time, May 11, 2023.

Further details regarding the solicitation are set forth in the RFP No. CFCC-2023-04-LP and related documents provided below: