Senior Business Systems Analyst

Overview

The Information Technology (IT) office is accepting applications for two dynamic and high-impact Senior Business Systems Analysts to join our Enterprise Services Project Management Office (PMO), Committee & Communications unit—a collaborative team supporting IT governance committees, strategic communications, and project and portfolio management for the Judicial Council’s IT organization. These roles play a key part in advancing statewide technology initiatives and fostering clear, effective communications.

The two positions—Information Technology Advisory Committee (ITAC) Lead Staff and IT Content Strategy Lead—each have a primary area of focus, but both are part of a larger, integrated team that supports multiple committees and communications efforts. Cross-training is built into the structure to ensure knowledge sharing, consistency, and the ability to flexibly support a range of functions across the team for shared success.

• ITAC Lead Staff: Serves as lead staff to ITAC, a major statewide IT advisory body, and its subgroups. This role supports judicial chairs and IT leadership in achieving strategic goals by coordinating substantive meetings, collaborating with members, and advising on governance processes. The role also prepares official reports, analyzes input to inform policy and program recommendations, and guides staff on effective committee engagement.

• IT Content Strategy Lead: Functions as an IT communications lead and subject matter expert, translating technical information into clear, compelling reports and presentations for diverse audiences. This role develops and coordinates key messaging for IT leadership, creates or edits high-impact deliverables (PowerPoint presentations, web content, and data-driven reports), and ensures proper review, quality, and publication.

Both positions will liaise between IT leadership and stakeholders such as courts and other agency offices; and work independently as a project manager to deliver special projects.

The Judicial Council
The Judicial Council of California is the policy setting body for the state court system and has constitutionally conferred statewide rule-making authority. This authority includes developing, advocating for, and allocating the judicial branch budget. A majority of Council members are California state justices and judges; however, the Council also includes lawyers, legislators, and court administrators.

By enhancing its role as a leadership, knowledge, and service resource for the judicial branch, the Judicial Council’s staff organization seeks to continue to evolve as one of California’s most dynamic public service entities, focused on improving access to justice for all Californians by innovating and responding to the changing needs of the courts and the public. As a government body charged with improving the statewide administration of justice, the Judicial Council has multiple offices with diverse responsibilities relating to court policy and operations. As employees of the council, every member of staff should view and approach their work as one Judicial Council with a public service mission that is greater than the sum of its parts.

The Judicial Council strives for work life balance and includes substantial vacation and holiday time. In addition, we offer an excellent benefits package including pension, medical, dental, and vision coverage, flexible spending, up to $130 per month reimbursement for qualifying commuting costs, and retirement savings plans. In San Francisco, the office is only a 7-minute walk from the downtown Civic Center BART station. In Sacramento, the office is located minutes from downtown, just north of Discovery Park.

The Judicial Council offers hybrid work arrangements for many positions. The successful candidate will be expected to work in person at the Judicial Council’s San Francisco or Sacramento office at least two days per week, with additional in person days for committee meetings, training, or conferences, and at the discretion of office leadership. Candidates must also reside in the areas surrounding these office locations.

Responsibilities

As ITAC Lead Staff 
• Serve as lead staff to ITAC and other council technology committees/workstreams, as assigned.
• Coordinate all aspects of committee meetings, including scheduling, agenda development, minutes, presenter coordination, and materials review.
• Support ITAC's alignment with its annual workplan and strategic goals.
• Guide the execution of all committee workstreams and subcommittees.
• Manage committee calendars to ensure member availability and adherence to deadlines.
• Communicate on behalf of committee chairs with members and relevant stakeholders.
• Research and analyze policy issues, proposals, and feedback to support informed decision-making.
• Develop and edit final reports and presentations for publication.
• Oversee proposal review and approval processes, ensuring coordination with leadership, partner offices, and internal/external stakeholders.
• Execute committee processes such as member nominations, email actions, public comment, and new member orientations.
• Maintain well-organized repositories for committee materials, processes, and published content.

As Content Strategy Lead
• Manage communications and activities to assist the technology committees and IT office achieve its objectives.
• Create or edit copy to produce compelling presentations, reports, and other communications.
• Develop and implement communications strategies in collaboration with IT leadership. 
• Manage communications calendars to ensure timeliness of messaging across the IT organization
• Apply rigorous quality assurance standards across all deliverables. 
• Lead or support business analysis, surveys, and stakeholder feedback initiatives to improve communication practices. 
• Develop and deliver documentation, templates, and training to guide staff on protocols and review processes.
• Maintain well-organized documentation repositories and reinforce communication protocols through a Center of Excellence.

Other Duties and Responsibilities:
• Manage special projects from initiation through closure, including of branch wide webinars, events, technology summits, and IT all staffs.
• Guide and collaborate with assigned subcommittees and workstreams, serving as project manager, analyst, or subject matter expert, as needed.
• Crosstrain and serve as the backup lead/project manager to PMO activities.
• Attend staff meetings and prepare/attend for one-on-ones – bi-weekly
• Ensure program content is maintained on the public website and branch extranet (Judicial Resources Network) – monthly 
• Attend training as deemed appropriate for assigned work and as required by California Rule of Court (CRC) 10.491
• Respond to public information and public comment requests under CRC 10.500 – monthly 
• Provide assistance/backup for meeting management/support (e.g., Webinars via Teams or Zoom, conference rooms, etc.) – monthly

Qualifications

Bachelor’s degree, and five (5) years of experience providing technical and business process 
support, analysis, or project management for systems/applications.

Possession of a bachelor’s degree in a directly related field such as computer science, management 
information systems, etc., may be substituted for one of the years of required experience. An 
additional four years of professional experience as noted above may substitute for the bachelor’s 
degree. Or, additional directly related experience and/or education may be substituted on a year-for-year basis.

OR

One year as a Business Systems Analyst with the Judicial Council of California or one year of 
experience performing the duties of a class comparable in the level of responsibility to that of a 
Business Systems Analyst in a California Superior Court or California state-level government entity.

Desirable Qualifications:
• Detail-oriented, with ability to work in fast-paced environment and effectively prioritize full workloads.
• Excellent written and oral communication skills, including building compelling PowerPoint presentations, reports, and email correspondence.  
• Strong ability to facilitate groups, build consensus, and conduct productive meetings. 
• Customer service and relationship management principles. 
• Strong interpersonal and consultation skills to work effectively with leadership, program managers, and cross-functional teams.
• General understanding of court organizational structure, roles, responsibilities, and operations. 
• Experience with emerging technologies in court business. 
• Excellent ability to summarize and synthesize complex information; communicate technical materials to non-technical users and leadership. 
• Strong listening and problem-solving skills. 
• Eagerness to learn and utilize new technologies or software features, as assigned.
• Proven experience in IT communications, project coordination, and business analysis.
• Expertise in developing executive-level presentations, reports, and summaries.
• Proficiency with website content management systems (e.g., SharePoint, intranet/extranet platforms).
• Familiarity with communication strategy development and implementation based on best practices and lessons learned
• Detail-oriented with a focus on accuracy, tone, formatting, and alignment with organizational messaging.

Other Information

Please note, if you are selected for hire, verification of employment authorization to work in the United States will be required.

How To Apply

This position requires the submission of our official application, a cover letter, responses to the supplemental questions, and a resume. To ensure consideration of your application for the earliest round of interviews, please apply by 5PM on May 26, 2025.

To complete the online application, please click the Apply for Job button.

The Judicial Council provides reasonable accommodation to applicants with disabilities who request such accommodation. Reasonable accommodation needs should be requested through Human Resources at (415) 865-4260. 

Pay and Benefits

$7,710 - $11,565 per month

Some highlights of our benefits package include:
• Health/Dental/Vision benefits program
• 14 paid holidays per calendar year
• Choice of Annual Leave or Sick/Vacation Leave
• 1 personal holiday per year
• Up to $130 per month reimbursement for qualifying commuting costs
• CalPERS Retirement Plan
• 401(k) and 457 deferred compensation plans
• Employee Assistance Program
• Basic Life and AD&D Insurance
• FlexElect Program
• Pretax Parking
• Long Term Disability Program (employee paid/optional)
• Group Legal Plan (employee paid/optional)

Equal Employment Opportunity

The Judicial Council of California Is an Equal Opportunity Employer.

Supplemental Questions

To better assess the qualifications of each applicant, we will review your responses to the following questions. Please indicate for which employer you performed these functions. Your answers should not exceed a total of three pages.

1. Briefly describe any experience or interest you have in communications (marketing, strategy, presentations), if at all.
2. Briefly describe any experience working directly with executive leadership or committee. 
3. Would you prefer to work as the communications lead or committee staff lead? 
4. Provide a writing sample. Include a description of the sample and your contribution to the final product.