Remote Technologies Senior Business Systems Analyst

Overview

The Information Technology office is accepting applications for a Senior Business Systems Analyst to join the Remote Video Services unit. The Senior Business Systems Analyst (SBSA) for Remote Video at the Judicial Council of California (JCC) will provide development and maintenance of standards, policies, and procedures for Hybrid Court initiatives. This includes administrative and operational support, managed services vendor coordination, and functional and technical requirements for hosted application solutions.  

Additionally, ensuring appropriate laws, guidelines, and Judicial Council policies are met on projects, business requirements, and tracking documentation. Auditing and analyzing data and project feasibility, communications, and providing technical project management expertise to internal teams. Serve as a technical project management consultant to the courts. 

Responsibilities also include ongoing support of Audio Visual (AV) design, implementation assistance, and oversight of the development of solutions for telecommunications and remote video services for the Trial Courts, Judicial Council, Supreme Court, and District Courts of Appeal. The candidate is also responsible for assessing and/or reviewing proposed solutions' risks and the impact of configurations and business process changes on other modules in an integrated system. 

Under supervision, the candidate will provide technical expertise, project management assistance and support, and business analysis, as well as act as a liaison and facilitator to the programs they are assigned.

Duties will include traveling to the various court locations and providing consultation and operational support to California’s Trial Courts.

The Judicial Council
The Judicial Council of California is the policy setting body for the state court system and has constitutionally conferred statewide rule-making authority. This authority includes developing, advocating for, and allocating the judicial branch budget. A majority of Council members are California state justices and judges; however, the Council also includes lawyers, legislators, and court administrators.

By enhancing its role as a leadership, knowledge, and service resource for the judicial branch, the Judicial Council’s staff organization seeks to continue to evolve as one of California’s most dynamic public service entities, focused on improving access to justice for all Californians by innovating and responding to the changing needs of the courts and the public. As a government body charged with improving the statewide administration of justice, the Judicial Council has multiple offices with diverse responsibilities relating to court policy and operations. As employees of the council, every member of staff should view and approach their work as one Judicial Council with a public service mission that is greater than the sum of its parts.

The Judicial Council strives for work life balance and includes substantial vacation and holiday time. In addition, we offer an excellent benefits package including pension, medical, dental, and vision coverage, flexible spending, up to $130 per month reimbursement for qualifying commuting costs, and retirement savings plans. In San Francisco, the office is only a 7-minute walk from the downtown Civic Center BART station. In Sacramento, the office is located minutes from downtown, just north of Discovery Park.

The Judicial Council offers hybrid work arrangements for many positions. The successful candidate will be expected to work in person at the Judicial Council’s San Francisco or Sacramento office at least two days per week, based on their office leader’s direction, and reside in the areas surrounding these locations.

Responsibilities

• Monitor, measure and analyze hybrid courtroom technologies, contract compliance and project management deliverables. Provide oversight and track processes for current service provider and future providers of AV solutions. Work in coordination with stakeholders, senior technical analysts, and the Judicial Council vision for hybrid courtroom solutions.
• Serve as the Judicial Council program/project lead for technical consulting services to the courts for various IT initiative and hybrid courtroom solutions.
• Analyze, develop, and edit for accuracy various court or Judicial Council procedures, project, and technical documentation to ensure they follow industry best practices, meets contractual requirements, and mitigates risk for future solution options.
• Manage a portfolio of various consultative support and maintenance services that can be leveraged by the courts statewide.
• Provide direction, oversight, and technical subject matter expertise in conjunction with senor technical analysts in the development, review, and presentation of reports.
• Research and analyze emerging technologies and processes to stay current with industry best practices. Develop communications and presentations for technical and non-technical audiences.
• Work with service vendors on Service Level Agreements (SLA) for service delivery compliance.

Qualifications

Bachelor’s degree, and five (5) years of experience providing technical and business process 
support, analysis, or project management for systems/applications.

Possession of a bachelor’s degree in a directly related field such as computer science, management 
information systems, etc., may be substituted for one of the years of required experience. An 
additional four years of professional experience as noted above may substitute for the bachelor’s 
degree. Or additional directly related experience and/or education may be substituted on a year-for-year basis.

OR

One year as a Business Systems Analyst with the Judicial Council of California or one year of 
experience performing the duties of a class comparable in the level of responsibility to that of a 
Business Systems Analyst in a California Superior Court or California state-level government entity.

Desirable Qualifications:
• Experience in industry-standard project management methods, tools, techniques and processes
• Experience in change management practices
• Experience in vendor and contract management for information technology products and services
• Experience in budgeting practices
• Experience with infrastructure related projects
• Knowledge of software development lifecycle
• Strong organizational skills
• Knowledge of public sector or court operations
• Knowledge of LAN/WAN technologies
• Knowledge of videoconferencing and audiovisual technologies
• Familiar with project and program management methodologies
• Familiar with developing reports and process documentation
• Strong understanding of Office 365

Other Information

Please note, if you are selected for hire, verification of employment authorization to work in the United States will be required.

How To Apply

This position requires the submission of our official application, a cover letter, responses to the supplemental questions, and a resume. To ensure consideration of your application for the earliest round of interviews, please apply by 5PM on Saturday, June 15, 2025.

To complete the online application, please click the Apply for Job button.

The Judicial Council provides reasonable accommodation to applicants with disabilities who request such accommodation. Reasonable accommodation needs should be requested through Human Resources at (415) 865-4260. 
 

Pay and Benefits

$7,710 - $11,565 per month

Some highlights of our benefits package include:
• Health/Dental/Vision benefits program
• 14 paid holidays per calendar year
• Choice of Annual Leave or Sick/Vacation Leave
• 1 personal holiday per year
• Up to $130 per month reimbursement for qualifying commuting costs
• CalPERS Retirement Plan
• 401(k) and 457 deferred compensation plans
• Employee Assistance Program
• Basic Life and AD&D Insurance
• FlexElect Program
• Pretax Parking
• Long Term Disability Program (employee paid/optional)
• Group Legal Plan (employee paid/optional)

Equal Employment Opportunity

The Judicial Council of California Is an Equal Opportunity Employer.