IWMS Senior Business Systems Analyst

Overview

The Information Technology office is accepting applications for a Senior Business Systems Analyst to join the Computer Aided Facilities Management unit (CAFM). This role acts as a liaison between business and technical users supporting the development initiatives in Facility Management areas; provides production support to team members and judicial council and entities for new systems and enhancements; and serves as an operations consultant to business and technical users to analyze and recommend efficient business processes. The Senior Business Analyst works closely with the customer team, courts and the application development and analysis teams to identify needs; solve immediate problems and create a higher quality product.

The incumbent is responsible for creating business and technical requirements documents and project plans; developing technical specifications, reviewing and updating specifications and test scripts for new technology deployments; coordinating activities with other IT units, business partners, court staff and vendor partners; and maintenance and operations support. The role is responsible for the review and analysis of technology requests for new and existing CAFM system interfaces and for identifying issues related to the development and maintenance of information technology systems that support business functions at the JCC and the courts. The Senior Business Systems Analyst ensures that the CAFM SharePoint Site has current content; users have appropriate access as needed and all users are proficient and effectively using the CAFM SharePoint site.

This position will also advise on and implement changes to ensure that CAFM complies with the Judicial Council's IT Security Policies and Procedures and works independently with minimal supervision.

The ideal candidate would have familiarity with Integrated workplace management systems (IWMS) and the related business process.

The Judicial Council
The Judicial Council of California is the policy setting body for the state court system and has constitutionally conferred statewide rule-making authority. This authority includes developing, advocating for, and allocating the judicial branch budget. A majority of Council members are California state justices and judges; however, the Council also includes lawyers, legislators, and court administrators.

By enhancing its role as a leadership, knowledge, and service resource for the judicial branch, the Judicial Council’s staff organization seeks to continue to evolve as one of California’s most dynamic public service entities, focused on improving access to justice for all Californians by innovating and responding to the changing needs of the courts and the public. As a government body charged with improving the statewide administration of justice, the Judicial Council has multiple offices with diverse responsibilities relating to court policy and operations. As employees of the council, every member of staff should view and approach their work as one Judicial Council with a public service mission that is greater than the sum of its parts.

The Judicial Council strives for work life balance and includes substantial vacation and holiday time. In addition, we offer an excellent benefits package including pension, medical, dental, and vision coverage, flexible spending, up to $130 per month reimbursement for qualifying commuting costs, and retirement savings plans. In San Francisco, the office is only a 7-minute walk from the downtown Civic Center BART station. In Sacramento, the office is located minutes from downtown, just north of Discovery Park.

The Judicial Council offers hybrid work arrangements for many positions. The successful candidate will be expected to work in person at the Judicial Council’s San Francisco or Sacramento office at least two days per week, based on their office leader’s direction, and reside in the areas surrounding these locations.

Responsibilities

• Lead project management in support of CAFM application upgrades, interface deployments, and on-going production support.
• Provide IBM support for the CAFM system.
• Lead the deployment of new functionality, applications, and technologies by developing plans, coordinating with vendors, and setting project timelines and priorities.
• Preparation, update and analysis of CAFM program, contract and budget-related documents.
• Ensure CAFM's compliance with the Judicial Council's Information Technology Security Policies and Procedures.
• Lead and/or participate in project meetings with business units, and outside vendors.
• Assist business users and courts in developing written project requests, assessments, and business analysis requests for ITOC reviews and CAFM implementations.

Qualifications

Bachelor’s degree, and five (5) years of experience providing technical and business process 
support, analysis, or project management for systems/applications.

Possession of a bachelor’s degree in a directly related field such as computer science, management 
information systems, etc., may be substituted for one of the years of required experience. An 
additional four years of professional experience as noted above may substitute for the bachelor’s 
degree. Or additional directly related experience and/or education may be substituted on a year-for-year basis.

OR

One year as a Business Systems Analyst with the Judicial Council of California or one year of 
experience performing the duties of a class comparable in the level of responsibility to that of a 
Business Systems Analyst in a California Superior Court or California state-level government entity.

Desirable Qualifications:
• 5+ years of experience in Integrated workplace management systems (IWMS) or IBM TRIRIGA.
• 5+ years of experience in business and/or systems analysis.
• 5+ years of lead experience in project management, development, and deployment.
• 5+ years of experience supporting technical projects.

Other Information

Please note, if you are selected for hire, verification of employment authorization to work in the United States will be required.

How To Apply

This position requires the submission of our official application, a cover letter, responses to the supplemental questions, and a resume. To ensure consideration of your application for the earliest round of interviews, please apply by 5PM on Friday, June 20, 2025.

To complete the online application, please click the Apply for Job button.

The Judicial Council provides reasonable accommodation to applicants with disabilities who request such accommodation. Reasonable accommodation needs should be requested through Human Resources at (415) 865-4260.

Pay and Benefits

$7,710 - $11,565 per month

Some highlights of our benefits package include:
• Health/Dental/Vision benefits program
• 14 paid holidays per calendar year
• Choice of Annual Leave or Sick/Vacation Leave
• 1 personal holiday per year
• Up to $130 per month reimbursement for qualifying commuting costs
• CalPERS Retirement Plan
• 401(k) and 457 deferred compensation plans
• Employee Assistance Program
• Basic Life and AD&D Insurance
• FlexElect Program
• Pretax Parking
• Long Term Disability Program (employee paid/optional)
• Group Legal Plan (employee paid/optional)

Equal Employment Opportunity

The Judicial Council of California Is an Equal Opportunity Employer.

Supplemental Questions

To better assess the qualifications of each applicant, we will review your responses to the following questions. Please indicate for which employer you performed these functions. Your answers should not exceed a total of three pages.

1. Describe your role in leading a technical project through the system development life cycle. What did you learn from the experience? If you could do it over again, what would you change, if anything?

2. Describe a challenge on a recent project on which you worked. Describe your specific contribution to the solution and the significance of your contribution to the project.

3. Please describe what interests you about this job and why you believe it is a good fit.