Enterprise Services Applications Manager

Overview

The Information Technology office is accepting applications for a Manager position to join the Enterprise Services unit. This Enterprise Services (ES) Manager is a critical position needed for manage the Enterprise Resources Unit which supports the Judicial Branch, Supreme Court, Appellate Courts and Trial Court applications and systems.  Applications and systems supported by this unit include the:
• Appellate Court Case Management System (ACCMS)
• California Courts Protective Order Registration (CCPOR)
• Uniform Civil Fees System (UCFS)
• District Court of Appeal- Court Appointed Council System (DCACS)
• Supreme Court-Court Appointed Council System (SCACS)
• Judicial Information System (JIS).  

The Enterprise Resource Unit provides application development and ongoing technological, operational, and maintenance support. The Manager will manage nine developers with additional personnel to be hired. This position will manage full-time employees, consultants, budget, projects, and coordinate activities with multiple JCC business partners.  

This role is responsible for Enterprise Resource unit program development. The manager establishes and sets program objectives, plus develops resource capacity planning. The manager oversees forecasting, tracking, reporting, and managing ITSO’s 5-year budgets and determines operational resource needs.

The Manager works independently with minimal daily supervision and will, on average, oversee 5-9 small to large in-flight projects. The role requires customer relationship management activities such as relationship building, stakeholder engagement, and program outreach. Other daily activities include supporting deliverables such as: RFPs, SOWs, Contracts, work orders, invoice reviews, CTFs, milestone tracking, deliverable reviews, performance reviews, business case development, reporting, and other on-demand management activities.  

The Judicial Council
The Judicial Council of California is the policy setting body for the state court system and has constitutionally conferred statewide rule-making authority. This authority includes developing, advocating for, and allocating the judicial branch budget. A majority of Council members are California state justices and judges; however, the Council also includes lawyers, legislators, and court administrators.

By enhancing its role as a leadership, knowledge, and service resource for the judicial branch, the Judicial Council’s staff organization seeks to continue to evolve as one of California’s most dynamic public service entities, focused on improving access to justice for all Californians by innovating and responding to the changing needs of the courts and the public. As a government body charged with improving the statewide administration of justice, the Judicial Council has multiple offices with diverse responsibilities relating to court policy and operations. As employees of the council, every member of staff should view and approach their work as one Judicial Council with a public service mission that is greater than the sum of its parts.

The Judicial Council strives for work life balance and includes substantial vacation and holiday time. In addition, we offer an excellent benefits package including pension, medical, dental, and vision coverage, flexible spending, up to $130 per month reimbursement for qualifying commuting costs, and retirement savings plans. In San Francisco, the office is only a 7-minute walk from the downtown Civic Center BART station. In Sacramento, the office is located minutes from downtown, just north of Discovery Park.

The Judicial Council offers hybrid work arrangements for many positions. The successful candidate will be expected to work in person at the Judicial Council’s San Francisco or Sacramento office at least two days per week, based on their office leader’s direction, and reside in the areas surrounding these locations.

Responsibilities

Personnel Management and Support
• Team Leadership.
• Technical Guidance.
• Performance Management.

Program Administration
• Program Development.
• Process Improvement.
• Risk Management.
• Contract Management.
• Budget Management.
• Communication and Collaboration.
• Software Release Management.

Stakeholder Engagement
• Collaborate closely with stakeholders, such as product owners, clients, and business leaders, to understand their needs and priorities.
• Align the development team's efforts with organizational goals and strategic objectives.
• Facilitate effective communication within the team and with other stakeholders, such as clients, product owners, and senior management.

Provide support to Branch and JCC Initiatives
• Perform research and present information to support Branch and JCC leadership initiatives.
• Provides expertise on RFPs, contracts and SOWs for new and upgraded application hardware, software, technologies.

Qualifications

Bachelor’s degree, and five (5) years of professional-level analytical or managerial experience in assigned function including, but not limited to, program analysis, development, implementation, research, and advising, including at least two (2) years of supervisory experience. An additional four years of professional experience in the assigned function may substitute for the bachelor’s degree. Or additional directly related experience and/or education may be substituted on a year-for-year basis.

OR

Master’s degree in a directly related field for the assigned discipline, and two (2) years of professional-level analytical or managerial experience in the assigned function, including, but not limited to, program analysis, development, implementation, research, and advising, including at least two (2) years of supervisory experience.

OR

Two years in a supervisor classification with the Judicial Council of California, or two years of experience performing the duties of a class comparable in the level of responsibility to that of a supervisor classification in a California Superior Court or California state-level government entity, or two years as a Legislative Advocate, Labor & Employee Relations Officer, or Senior Project Manager with the Judicial Council of California and a) completion of training courses on topics related to effective supervision within 6 months of promotion; or b) one year of previous supervisory experience.

Other Information

Please note, if you are selected for hire, verification of employment authorization to work in the United States will be required.

How To Apply

This position requires the submission of our official application, a cover letter, responses to the supplemental questions, and a resume. To ensure consideration of your application for the earliest round of interviews, please apply by 5PM on Friday, June 20, 2025.

To complete the online application, please click the Apply for Job button.

The Judicial Council provides reasonable accommodation to applicants with disabilities who request such accommodation. Reasonable accommodation needs should be requested through Human Resources at (415) 865-4260. 

Pay and Benefits

$9,622 - $14,435 per month

Some highlights of our benefits package include:
• Health/Dental/Vision benefits program
• 14 paid holidays per calendar year
• Choice of Annual Leave or Sick/Vacation Leave
• 1 personal holiday per year
• Up to $130 per month reimbursement for qualifying commuting costs
• CalPERS Retirement Plan
• 401(k) and 457 deferred compensation plans
• Employee Assistance Program
• Basic Life and AD&D Insurance
• FlexElect Program
• Pretax Parking
• Long Term Disability Program (employee paid/optional)
• Group Legal Plan (employee paid/optional)

Equal Employment Opportunity

The Judicial Council of California Is an Equal Opportunity Employer.