Digital Court Applications and Services Manager

Overview

The Manager position provides technical and program management oversight of the teams that support these applications, including design and development efforts, architectural best practices, testing, business reengineering, deployments, onboarding and communications with program partners, as well as managing the day-to-day operational support for court systems including but not limited to:

• California Courts Protective Order Registry (CCPOR): This application is a statewide- restraining order system that provides complete and accessible information to judicial officers, court personnel, and law enforcement. 
• Case Management Systems: (including ACCMS) The Appellate Court Case Management System (ACCMS) is the primary business system for the Supreme Court and the District Courts of Appeal used to track and manage case processing.  
• Court Interpreters Data Collection System (CIDCS): Branch-wide Translation solution for courts needing language access services. 
• E-filing services: Electronic Filing enables the public, including attorneys and self-represented litigants, to initiate both appellate and trial court cases and submit documents online.
• Document Management System (DMS): This system enables courts to store and manage case records and other documents electronically. 
• Case Management Services Planning and Administration: This unit is responsible for administering CMS master service level agreements, working with the CMS vendors to address escalated items from trial courts as well as tracking the status of state funded CMS deployments at trial courts.

This position also includes relationship management responsibilities and collaboration with other internal JCIT departments, other Judicial Council departments, Trial Courts, justice partners and vendors. It includes developing Budget Change Proposals and Requests for Proposal, as well as negotiating agreements with vendors.

The Judicial Council
The Judicial Council of California is the policy setting body for the state court system and has constitutionally conferred statewide rule-making authority. This authority includes developing, advocating for, and allocating the judicial branch budget. A majority of Council members are California state justices and judges; however, the Council also includes lawyers, legislators, and court administrators.

By enhancing its role as a leadership, knowledge, and service resource for the judicial branch, the Judicial Council’s staff organization seeks to continue to evolve as one of California’s most dynamic public service entities, focused on improving access to justice for all Californians by innovating and responding to the changing needs of the courts and the public. As a government body charged with improving the statewide administration of justice, the Judicial Council has multiple offices with diverse responsibilities relating to court policy and operations. As employees of the council, every member of staff should view and approach their work as one Judicial Council with a public service mission that is greater than the sum of its parts.

The Judicial Council strives for work life balance and includes substantial vacation and holiday time. In addition, we offer an excellent benefits package including pension, medical, dental, and vision coverage, flexible spending, up to $130 per month reimbursement for qualifying commuting costs, and retirement savings plans. In San Francisco, the office is only a 7-minute walk from the downtown Civic Center BART station. In Sacramento, the office is located minutes from downtown, just north of Discovery Park.

The Judicial Council offers hybrid work arrangements for many positions. The successful candidate will be expected to work in person at the Judicial Council’s San Francisco or Sacramento office at least two days per week, based on their office leader’s direction, and reside in the areas surrounding these locations.
 

Responsibilities

• Provide oversight for the development and administration of strategic plans, goals, policies, and tactical work plans for Court Management Services Area.
• Provide management directions to the Court Application Services team.
• Provide oversight for the development and administration of strategic plans, goals, policies, and tactical work plans for Court Management Services Area.
• Responsible for the oversight of assigned program budgets, development of Request for Proposals, and development of Budget Change Proposals.
• Provide oversight for the Electronic Services and Court Application Systems Technology Roadmaps.
• Supervisory Duties.

Qualifications

Bachelor’s degree, and five (5) years of professional-level analytical or managerial experience in 
assigned function including, but not limited to, program analysis, development, implementation, 
research, and advising, including at least two (2) years of supervisory experience. An additional four 
years of professional experience in the assigned function may substitute for the bachelor’s degree. 
Or additional directly related experience and/or education may be substituted on a year-for-year 
basis.

OR

Master’s degree in a directly related field for the assigned discipline, and two (2) years of 
professional-level analytical or managerial experience in assigned function including, but not limited 
to program analysis, development, implementation, research, and advising, including at least two (2) 
years of supervisory experience.

OR

Two years in a supervisor classification with the Judicial Council of California, or two years of 
experience performing the duties of a class comparable in the level of responsibility to that of a
supervisor classification in a California Superior Court or California state-level government entity, 
or two years as a Legislative Advocate, Labor & Employee Relations Officer, or Senior Project 
Manager with the Judicial Council of California and a) completion of training courses on topics 
related to effective supervision within 6 months of promotion; or b) one year of previous supervisory 
experience.

Other Information

Please note, if you are selected for hire, verification of employment authorization to work in the United States will be required.

How To Apply

This position requires the submission of our official application, a cover letter, responses to the supplemental questions, and a resume. To ensure consideration of your application for the earliest round of interviews, please apply by 5PM on May 27, 2025.

To complete the online application, please click the Apply for Job button.

The Judicial Council provides reasonable accommodation to applicants with disabilities who request such accommodation. Reasonable accommodation needs should be requested through Human Resources at (415) 865-4260. 

Pay and Benefits

$9,622 - $14,435 per month

Some highlights of our benefits package include:
• Health/Dental/Vision benefits program
• 14 paid holidays per calendar year
• Choice of Annual Leave or Sick/Vacation Leave
• 1 personal holiday per year
• Up to $130 per month reimbursement for qualifying commuting costs
• CalPERS Retirement Plan
• 401(k) and 457 deferred compensation plans
• Employee Assistance Program
• Basic Life and AD&D Insurance
• FlexElect Program
• Pretax Parking
• Long Term Disability Program (employee paid/optional)
• Group Legal Plan (employee paid/optional)

Equal Employment Opportunity

The Judicial Council of California Is an Equal Opportunity Employer.

Supplemental Questions

To better assess the qualifications of each applicant, we will review your responses to the following question. Please indicate for which employer you performed this function. Your answers should not exceed a total of two pages.

1) Can you describe a time when you had to align application services with changing priorities?  What was your approach, and what was the outcome?