The Web Services team performs research and analysis in relation to California Courts web properties in order to gain insights towards improving the design, usability, and overall user experience of the various web properties.

Request a Site Visitor Traffic Report

If you would like to receive a Web Analytics report to better understand visitor traffic to your web page or section, please send your request to: webcontent@jud.ca.gov.

Customer Satisfaction Surveys

Web Services conducts periodic customer service surveys to obtain current feedback from our end users so that we are better able to meet the needs of the audiences that visit our websites. Below are examples of recent surveys:

California Courts

• 2014 California Courts Website Survey Results
• 2013 California Courts Website Survey Results
• 2011 California Courts Website Survey Results

Judicial Resources Network (formerly Serranus)

• 2013 Serranus Survey Results