Equal Access
2009 Self-Represented Litigants Conference
Self-Represented Litigants Conference
May 21-22, 2009, Milton Marks Conference Center, San Francisco, CA
This web site contains information and resource materials from the 2009 Self-Represented Litigants Conference held May 21-22, 2009 in the Milton Marks Conference Center, San Francisco, CA.
For further information, please contact Joseph Nguyen at 415-865-7533 or at joseph.nguyen@jud.ca.gov.
II. Biographies of Speakers, Moderators and Presenters
III. Conference Materials
Thursday, May 21, 2009
Plenary: Where Are We Going? State and National Perspectives on Self-Help
Advanced PowerPoint – Beyond Bullets
Effective Accommodations – Working with Litigants with Disabilities
How to Provide Great Services by Telephone and Internet Without Going Crazy
How to Use the New Toolkit of Self-Help Evaluation Resources
Landlord/Tenant Basics
Marshalling Resources to Get the Case Finished – Self-Represented Persons Calendars
Online Resources for Litigants
Research on Cost-Effectiveness of Self-Help Services – Building the Case for Funding
The Future of Family Law – Elkins Task Force Update
The Safe At Home Program and DV Update
Using Videoconferencing to Provide Services – Making it Work
Friday, May 22, 2009
Conservatorships and Elder Abuse
Effective and Innovative Uses of Technology in Self-Help Workshops and Clinics
Effective Judicial Communication with Self-Represented Litigants – What the Research Shows Ethics for Self-Help Center Attorneys and Staff
Finding Funding for Self-Help Services
Innovative Ways to Use the Internet to Help Litigants
Mediation and Beyond – Settlement Strategies for Self-Represented Litigants
Practical Strategies for Working with People who Have Substance Abuse Issues
Self-Help Center Data and Programmatic Reports
Small Claims and Collections
The New Fee Waiver Law, Forms and Rules – What Happens on July 1?
Training and Using Volunteers Effectively
Using the New Free Online Child Support Calculator from DCSS
Working with Litigants with Mental Disabilities
Next Steps to Expand Self-Help Services
Conference Materials
Thursday, May 21, 2009
Plenary: Where Are We Going? State and National Perspectives on Self-Help
Access to Justice in a Different Time
Ensuring Access to Justice in Tough Economic Times
Advanced PowerPoint - Beyond Bullets
Effective Accommodations – Working with Litigants with Disabilities
Summary of California Disability Accommodations Laws
Title One Rules
Form MC-410 - Request for Accommodations By Persons With Disability and Response
Rule 1.100 Questions & Answers for Court Personnel
Rule 1.100 Questions & Answers for Court Users
Tipsheets for Communicating with Persons with Disabilities
Disability Etiquette Pamphlet
Disability Terminology Chart
DOJ Service Animals Brief
DOJ Service Animals FAQ
How to Provide Great Services by Telephone and Internet Without Going Crazy
Phone script for legal self-help voicemail line
Tulare County Self-Help Center Telephone Services Information
How to Use the New Toolkit of Self-Help Evaluation Resources
Basic Interview Formats
Best Practices Checklist
Comprehensive Assessment Model for Courts
Ethical Guidelines
Exit Survey of Court Users
Focus Group Guidelines
Guide to Self Assessment
Guidelines for Data Collection
Judge and Staff Survey
Tour Guide
Unlawful Detainer (Eviction) Presentation
Marshalling Resources to Get the Case Finished – Self-Represented Persons Calendars
Workshop Materials Packet
Orange County SRL Calendar
SRL Calendar Participants
SRL Calendar Diagram
Default/Uncontested Calendar Case Checklist
Introduction Speeches for CMC and L&M SRL Calendars
Case Review and Calendar Worksheets
Online Resources for Litigants
Generic Self-Help Models
Self-Help Online Workshop Demonstration
Tulare Self-Help Center Telephone Service Information
Research on Cost-Effectiveness of Self-Help Services – Building the Case for Funding
Survey of Costs to Litigants
Log of Assistance Provided to Persons at the Family Clerk’s Counter
Log of Family Law Judgments Submitted for Review
Log of Assistance Provided in Guardianship Cases
Log of Family Law Hearing Time on Pro Per Calendars
Time Spent by Merced Court on Family Law Judgments Returned Because of Deficiencies
The Future of Family Law – Elkins Task Force Update
Elkins Family Law Task Force Fact Sheet
The Safe At Home Program and DV Update
How Does Safe at Home Work?
Assembly Bill no. 2553, Chaptered
Judicial Council DV Practice and Procedure Task Force Report 1/16/08
Nakamura v. Parker
Report to the Judicial Council on DV Rules and Forms
Request for Comment on Confidential Name Change
Request for Comment on Firearm Relinquishment Rule
Request for Comment on Judicial Education on Domestic Violence Rule
Using Videoconferencing to Provide Services – Making it Work
Entire Workshop Packet
Current Courthouse Projects
Facilities Standards
"Video" Workshops
What is S.H.A.R.P.?
Friday, May 22, 2009
Conservatorships and Elder Abuse
Invitation to Comment
Attachments to Invitation to Comment
Effective and Innovative Uses of Technology in Self-Help Workshops and Clinics
Effective and Innovative Uses of Technology in Los Angeles Self Help Workshops and Clinics
Using I-CAN! in a Clinic Setting
Effective Judicial Communication with Self-Represented Litigants – What the Research Shows
Effectiveness of Courtroom Communication in Hearings Involving Two Self-Represented Litigants
Ethics for Self-Help Center Attorneys and Staff
Legal Ethics in a Self-Help Context
Ethics Cases for Self-Help Staff
Guidelines for the Operation of Self-Help Centers in California Courts
Finding Funding for Self-Help Services
Equal Access Partnership Grants Information Flyer
Equal Access Partnership Grants
California Bar Foundation - Information and Application Materials for 2009
Innovative Ways to Use the Internet to Help Litigants
Mediation and Beyond – Settlement Strategies for Self-Represented Litigants
Mendocino/Lake Superior Court's Civil Mediation Program flyer
Framing the Discussion When Mediating General Civil Cases
Family Law ADR Program Attorney Evaluation
Effective Alternatives Analysis in Mediation: "BATNA/WATNA" Analysis Demystified
Family Law ADR Program Client Evaluation
Most Common Court ADR Processes
MAP Family Law ADR Program Complaint Procedure Protocols
Information Services for Mediation
Have You Considered Mediation?
Family Law ADR Program Evaluation by Neutral
Stipulated Agreement to Mediation (Confidentiality) San Mateo form FL-2
San Mateo Local Rule 5.5 - Alternative Dispute Resolution
Model Standards of Conduct for Mediators
California Evidence Rules 1115-1128
Practical Strategies for Working with People who Have Substance Abuse Issues
Effective Strategies with Substance Abusers
Self-Help Center Data and Programmatic Reports
SHC Financial and Data Reporting
Screen Shots from SAP
Collecting Your Judgment
Small Claims Issues
The New Fee Waiver Law, Forms and Rules – What Happens on July 1?
Fee Waiver Overview
Fee Waiver Changes Family Law Matters
Report to the Judicial Council on Fee Waiver
Assembly Bill 2448, Chaptered
Fee Waiver Cover Sheet
Fee Waiver Question and Answers
Workshop Packet
Revised Forms
FW-001, Request to Waive Court Fees
FW-001-INFO, Information Sheet on Waiver of Superior Court Fees and Costs
FW-002, Request to Waive Additional Court Fees (Superior Court)
FW-003, Order on Court Fee Waiver (Superior Court)
FW-005, Notice: Waiver of Court Fees (Superior Court)
FW-006, Request for Hearing About Court Fee Waiver Order (Superior Court)
FW-007, Notice on Hearing About Court Fees
FW-008, Order on Court Fee Waiver After Hearing (Superior Court)
FW-010, Notice to Court of Improved Financial Situation or Settlement
FW-011, Notice to Appear for Reconsideration of Fee Waiver
FW-012, Order on Court Fee Waiver After Reconsideration Hearing (Superior Court)
APP-015/FW-015-INFO, Information Sheet on Waiver of Appellate Court Fees
APP-016/FW-016, Order on Court Fee Waiver (Court of Appeal or Supreme Court)
FL-110, Summons, Family Law
FL-336, Order to Pay Waived Court Fees and Costs
FL-337, Application to Set Aside Order to Pay Waived Court Fees - Attachment
FL-338, Order After Hearing on Motion to Set Aside Order to Pay Waived Court Fees
SUM-100, Summons
SUM-110, Summons Cross-Complaint
SUM-120, Summons (Joint Debtor)
SUM-130, Summons, Unlawful Detainer - Eviction
SUM-140, Summons, Storage Lien Enforcement
SUM-145, Summons, Enforcement of State Housing Law
Visual Instruction Sheets
FW-001, Request to Waive Court Fees
FW-002, Request to Waive Additional Court Fees (Superior Court)
FW-003, Order on Court Fee Waiver (Superior Court)
FW-006, Request for Hearing About Court Fee Waiver Order (Superior Court)
FW-007, Notice on Hearing About Court Fees
FW-010, Notice to Court of Improved Financial Situation or Settlement
Training and Using Volunteers Effectively
Volunteer Training Manual
Making the Most of Internship Opportunities
Workshop Note Sheet
Ventura Court's Self-Help Legal Access Center Volunteer Questionnaire
Volunteer Evaluation Form
Using the New Free Online Child Support Calculator from DCSS
Practice Exercise 1
Practice Exercise 2
Practice Exercise 3
Practice Exercise 4
Practice Exercise 5
Practice Exercise 6
Practice Exercise 7
Working with Litigants with Mental Disabilities
Ten Commandments of Interacting with People with Mental Health Disabilities
Psychiatric Disabilities
Job Accommodations for People with Mental Health Impairments